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Estée Lauder proves the business value of augmented reality

For years, enterprises have struggled to deliver on the promise of augmented reality (AR) in solving real-world business problems. But one organization that has embraced AR technology appears poised to...

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4 digital transformation success stories

You can say one thing about the coronavirus pandemic: Never before has a digital strategy spanning efforts to modernize and transform the business been so important.To read this article in full, please...

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Reskilling IT for digital success

The tech talent shortage has CIOs scrambling to ensure that employees brush up on the latest skills and technologies that facilitate business agility. But the COVID-19 pandemic illuminated the need to...

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What is digital transformation? A necessary disruption

Already a key strategic initiative, digital transformation — a catchall term for describing the implementation of new technologies, talent, and processes to improve business operations and satisfy...

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L’Oréal supercharges ecommerce with digital tech

L’Oréal weathered the COVID-19 pandemic well in 2020, boasting a 62% lift in ecommerce revenue year-over-year as people purchased more cosmetics and beauty products online amid retail store closings....

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Mastercard pushes payments to the edge

A global payment network is Mastercard’s most prized asset, facilitating 300 million financial transactions worldwide each day in a complex system protected by machine learning (ML) and other...

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6 digital transformation tips from AT&T’s tech chief

Legacy systems present headwinds for telecommunications carriers as much as if not more than in any other sector. That’s holds true for AT&T Communications, which is in the midst of a sweeping...

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PVH finds perfect fit in hybrid IT operating model amid pandemic

As COVID-19 shuttered stores worldwide in 2020, apparel retailer PVH knew it had to act quickly to stem lost sales. The company tackled the challenge by bolstering its digital presence, using software...

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Honeywell tech chief drives the digital agenda

The COVID-19 pandemic forced many IT leaders to reprioritize initiatives in service of better business resiliency. Sheila Jordan didn’t have that luxury when she joined Honeywell as chief digital...

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CIOs embrace business-led IT amid tech democratization

IT leaders have long decried technology deployed outside of their purview as the bane of their existence. This so-called shadow IT spurred heated arguments between CIOs who believed it was incumbent on...

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Papa John's serves up AI for more efficient ordering

Chain restaurants of all culinary persuasions have experimented with virtual assistants, which provide another digital channel through which customers may order food. However, few quick-service chains...

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4 digital customer experience success stories

Most companies leaned into digital technologies to fortify their customer experience (CX) during the COVID-19 pandemic, whose tailwinds accelerated collaboration between IT departments and business...

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Brown-Forman ‘digital shelf’ provides top-flight e-commerce

With bars shuttering worldwide during the COVID-19 pandemic, liquor distillers lost significant avenues through which to sell their spirits in 2020. Brown-Forman, the 151-year-old distiller of Jack...

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Ally and Microsoft partner on quantum computing

Quantum computing is much ballyhooed for its potential to run simulations vast amounts of data, ideally to help enterprises solve hairy optimization problems. And while the relative immaturity of...

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Public cloud: 4 success stories

No technology has helped businesses mitigate the impacts of the coronavirus pandemic more than the public cloud, which companies are using to deliver new employee and customer experiences.To read this...

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